Phone: 609.502.1814 ; Email: markjclemmens@receptivedesignstudio.com

FAQ.

Custom Furniture + Woodworking Common Questions

Frequently Asked Questions About Custom Woodworking, Furniture, and Design Work

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The most effective way to establish contact with me is through email.  If you choose to contact me via phone, I will do my best to return your call as soon as I can.  Visit the contact page to find my information.
6-8 weeks for most projects, depending on a variety of variables.  All of my work is custom, so without knowing the details of the project I can only provide you with an approximate length of time.  Please contact me directly for a more specific time frame.
Feel free to pickup your furniture if you wish.  Please contact me via email to schedule a pickup.  On the day of the pickup, please bring all of the necessary equipment you will need to safety transport your furniture; i.e. ratchet straps/tie downs, moving blankets and padding, rope + string, transport flags, etc.   Any project picked up at my workshop will be subject to 7% NJ sales tax.

Delivery for customers within 40 miles of Shamong, NJ is $200.  For other shipping and delivery inquiries, please contact me directly.

Freight shipping services are available.  All work is delicately packaged, crated, and shipped to it’s destination.  A white glove moving + assembly service is also available.  please contact me for further details.
Regarding project inquiries; please send me an email.  There is no fee to simply inquire about a project.  During the initial design consultation, we will simply discuss the potential project; including all of the logistics as well as any desired goals, then run through some potential options and design solutions.  This can be done either via email, phone, or in person; whichever you choose.
All substantial design work is priced at an hourly wage, indifferent from any other work related to a particular project.  This fee is part of a larger pricing formula, and is rolled into the total cost of the project.
Once a quote is established, a deposit will be required before you’re project can be scheduled and before construction can begin.  For projects under $3,000, 1/2 of the total payment is due initially, with the remaining balance to be paid upon completion.  For Projects over $3,000, 1/2 of the total payment is due initially, 1/4 is due at 50% project completion, with the remaining 1/4 of the total cost to be paid upon completion.  The current forms of payment that I can accept are cash, check, credit card or online money transfer (paypal, popmoney).  Unless your final payment is in the form of cash, it must be received + confirmed three days before pickup.
Once the project is complete, you will be required to pickup the finished piece within one week of notification.
If your business or organization is interested in my work, please contact me with your project interests and we can discuss the details and setup a design consultation. 
If you are located outside of the United States and are interested in my work, please contact me with your project interests and we can discuss the details.  I am willing to ship my work almost anywhere, worldwide.

 

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